Robert was very informative! He came out and assessed our issue with a floor drain that has periodically been backing up. He was able to guide me in the right direction and didn't pressure me to buy anything necessary. These guys will be my first call when I have an issue with a clogged drain again in the future for sure! I highly recommend their services. They were out here in a matter of a couple hours after I filled out the request online. Pretty rare you get that kind of service nowadays!
I had a drain in my basement which stopped draining. My laundry wouldn’t drain because of it. I called dispatch and they were really nice and helpful! The technician arrived within 30 minutes. He helped me with my home warranty claim and had the drain cleared within a short time. In under an hour I was fixed and ready to do laundry again. He was great and very nice and professional! I would definitely use Rotor Rooter again! Great job. 10/10!
Excellent experience with Roto Rooter and Will. We could book an appointment at a date and time that was convenient for us, and the team followed up to confirm the logistics and service. Will spent time both fixing our problem and providing helpful insight to us so that we can take better care of our plumbing. Great service!
Our repair man was very kind & patient with the fact the city was having an issue getting the water shut off taking an additional couple of hours before he could even begin the repair. He was thoughtful about not bringing a mess into the house and cleaned up after completing the repair. He explained the bill and warranty before leaving. Overall one of the best repair experiences I’ve had.
We had a small pipe leak that needed to be fixed fast. Ron came out within an hour of contacting Roto-Rooter, assessed the situation, gave a clear estimate of cost and time, and got to work right away resolving the leak. The repair looked great, no mess was left behind and we couldn’t be happier. Would recommend Roto-Rooter to anyone. Quick and efficient work and they are all super friendly.
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