We called in for emergency same day service and our tech arrived within a few hours. All communication and services were fantastic. The tech resolved our issue and we will definitely be calling Roto Rooter in the future.
Wonderful service with Brian. He was very professional and let me know that the clog was in the house not to the street. Very greatful for that these days. He also helped me put things back and cleaned everything up. Would recommend Roto Rooter to everyone. And I only had to wait 45mins for.him to get there. Thank You. Jeanne
We called at 7:50 on a Friday night and Andrew arrived by 9:15. He inspected the area and let us know what was needed, he also mentioned needing to replace the cap. He let us know about a coupon for the service. We had him clear the drain, and he found the cap didn't need to be replaced. He also provided us with info to help keep the drain clear in the future. He was very courteous, and helpful. We were very happy with the service.
We had our floor drain in the laundry room back up, due to sludge collecting overtime in the branch line. This happened in the the day before a holiday. The people on the phone arranging the appointment were friendly and office staff stayed in touch frequently when the plumbers were running behind. Jake and his team member came and we’re able to diagnose the issue immediately and clean out the pipe/solve the issue within 20 minutes. They were friendly, fast and gave great advice on how we could prevent something like this from happening again. Would definitely recommend!
The tech who came out was professional, informative, and got our clog fixed as fast as he could! I'd use them again!
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