We had both of our toilets plug up on a Saturday (of course). I called Mr Rooter and they sent a guy out that afternoon. They were very professional and informative about our options. We went the least expensive route and the next day our toilets were moving slow again. I called them back and they were able to send us another technician the next day. Again, this technician took the time to go over all of our options and again we choose the least expensive option. Lucky for us, this time it was successful and our toilets are still flowing freely. I was very impressed with how quickly they were able to send help and both guys were friendly, polite, informative and non-judgmental. I never felt pressed to spend more money. I don't have anything negative to review for Mr Rooter!
We worked with Derek and Craig and they were fantastic! We had Mr Rooter disconnect our old sink and reconnect to the new sink to the drain and garbage disposal. They are really friendly and very professional. Definite recommendation to those looking for plumbing services.
We contacted Mr Rooter to help us replace our galvanized plumbing in our older home, replace our old bathtub, install a new kitchen sink and faucet, a new utility sink and new shower fixtures. They were responsive and always followed up on any / all questions we had. We initially contacted several plumbers for this larger project and they were the most reasonably priced and responsive. The entire team was really pleasant to work with and communicated effectively with us regarding any questions or concerns. Highly recommend this team for any plumbing projects - quick turnaround time for estimates and service and their whole team really knows their stuff! Thanks to Jeff, Josiah, Patrick, Ethan and Tyler for all your work. New shower with fixtures installed any provided by Mr Rooter pictured below!
From scheduling the initial appointment to service completion, Mr. Rooter Plumbing was prompt, courteous and professional. The turnaround time for an appointment was within 48 hours. The tech who arrived (Derek) was knowledgeable, he went above and beyond in helping install my new dishwasher and install the water lines for my new refrigerator. Derek explained everything to me about my new appliances and how to prep them with the first use. He was professional throughout the appointment and had everything he needed to complete the job same day as providing the estimate. He was fair in pricing and showed me all the options available to me based on the work I wanted done.
Aaron Was very professional and helpful. Easy to talk to and explained things very well. Being a new homeowner and still learning a lot of things, I felt like I could trust him and his work. Even just calling and making the appointment the person over the phone was super friendly. I will definitely be using them again.
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