Mr. Rooter Plumbing of The Twin Cities

5155 E River Rd Ste 418, Fridley, MN 55421, USA

About Mr. Rooter Plumbing of The Twin Cities

4.8 / 5

from reviews

    Kyle Balitz
    -
    April 11, 2024

    The serviceman Jon was extremely personable, pleasant and knowledgeable and went beyond what was expected. I will say the price for 3 and half hours was a little steep of 850 as I read online that usually it is about 600 dollars for main valve replacements. But for the convenience and fixing the problem was resolved quicklfree. Also was willing to give us a discount to work on it today. We also had the bathroom valve cut and installed. You probably do get what you pay for. And I am happy that our home is plumbing free.

    Elizabeth Schnobrich
    -
    February 14, 2024

    I highly recommend Mr. Rooter for all your plumbing needs! They come out within 24 hours. We had Jon W. come out and he was very knowledgable and helpful. I never got the sense he was trying to sell me on things I don't need. He answered all of my questions thoroughly and in words I could understand. He installed a new garbage disposal and water softener. I was so impressed with their service I joined the service club, which saved me money!

    Alishia Wright
    -
    July 15, 2024

    Rob is really amazing! He had come out to our house for a different issue a few weeks prior and remembered me, helping me resolve an issue with our membership. He also approached the work that needed to be done in our home with empathy (plumbing issues are a lot and expensive!!) and kindness. He's incredibly knowledgeable and didn't talk down to me because of my gender. It's not often that I 100% trust people who come into my house to work, but I absolutely trust Rob and highly recommend him for whatever work you need done.

    Mae Mae
    -
    July 05, 2024

    Trash company. Called at 9 am on a Sunday. Was told someone would be out to fix my sump pump (flooding my basement) between 12-4. Perfect. 2:00 rolls around and I haven’t heard anything so I call for an ETA. They say the guy is wrapping up at his first call and I’m next. 4:30 comes and goes, still haven’t heard a thing. Call again. Guy says the tech is still at the same house. Will call me back. 4:45 I get a call back and he says nobody will be coming out today, but I can be the first person on the list Monday morning. I agree and he says someone will be out between 8-12. Ummm…why do I have a window if I’m supposedly the first person? They had already charged me for a service fee and never stepped foot in my house. I called around at 5:00pm on a Sunday desperately looking for someone to come see me. A man from a small business said what they did is a common tactic-tell the customer they will be there then never show and see them on Monday. This particular gentleman couldn’t help, but gave me recommendations. I was able to find someone and he was at my house in 30 minutes. He was amazing!! This place is a JOKE! Find someone local. They’re the best!!!!

    Matt Russell
    -
    July 05, 2024

    Max R. was great! Really communicative, informative, came with multiple options, and helped clear a basement floor drain issue within the an hour or two. Wears shoe covers and cleaned the basement as if there never was a problem. A painless service/transaction for one of those things you usually dread. Would call on this team again if needed.

    Mr. Rooter Plumbing of The Twin Cities

    Our Address

    5155 E River Rd Ste 418, Fridley, MN 55421, USA

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